Privacy Policy
The Privacy Policy for Personal Information (hereinafter referred to as the "Policy") applies to any information about the User that Tun Service or its affiliates, including all entities belonging to the same group as Tun Service (hereinafter referred to as "tunservice.ru"), may obtain during the User's use of any websites, services, programs, products, or services of tunservice.ru (hereinafter referred to as "Services") and during the execution of any agreements and contracts with the User. The User's agreement with this Policy in relation to any of the specified entities applies to all such entities.
By using the services of tunservice.ru, the User expresses their unconditional consent to this Policy and the conditions for processing personal information contained herein; if the User does not agree with these terms, they should not use the Services.
1. Processing of Personal Information of Users by tunservice.ru
1.1. According to this Policy, "User Personal Information" means:
1.1.1. Personal information provided by the User during registration (creating an account) or in the process of using the Services, including personal data of the User. Information necessary for providing Services is marked accordingly. Other information will be provided by the User at their discretion.
1.1.2. Data automatically transmitted by software installed on the User's device to tunservice.ru Services during their use, including but not limited to IP address, cookie data, browser data (or any other software used to access the Services), technical characteristics of the User's hardware and software, date and time of access to the Services, URL of the requested page, and other similar information.
1.1.3. Other information about the User necessary for processing in accordance with the terms and rules governing the use of specific tunservice.ru services.
1.2. This Policy applies only to information that needs to be processed during the use of tunservice.ru services. tunservice.ru does not control and is not responsible for the processing of information by third-party websites that the User may access via hyperlinks available on tunservice.ru websites.
1.3. tunservice.ru does not verify personal information provided by the User and cannot determine their legal capacity. However, tunservice.ru assumes that the User provides accurate and sufficient personal information and updates it. The consequences of providing false or insufficient information are defined in the User Agreement for tunservice.ru services (https://tunservice.ru/user-agreement).
2. Purpose of Processing User Personal Information
2.1. tunservice.ru collects and stores only personal information necessary for providing services (or fulfilling agreements and contracts with the User), except in cases where such information must be retained by law for a period established by law.
2.2. tunservice.ru will process User Personal Information for the following purposes:
2.2.1. Identifying the party using the services or party to an agreement or contract with tunservice.ru;
2.2.2. Providing personalized services to the User and fulfilling agreements and contracts;
2.2.3. Communicating with the User, sending notifications, requests, and information related to tunservice.ru services and fulfilling agreements and contracts, as well as processing requests and applications from the User;
2.2.4. Improving service quality, user convenience, developing new services;
2.2.5. Sending advertisements;
2.2.6. Conducting statistical and other types of research and analysis based on anonymized data.
3. Conditions for Processing User Personal Information and Providing it to Third Parties
3.1. tunservice.ru will store user personal information in accordance with internal rules for specific services.
3.2. The confidentiality of user personal information will be maintained.
3.3. tunservice.ru has the right to provide user personal information to third parties under the following conditions:
3.3.1. The User has expressed consent for such actions;
3.3.2. Such provision is necessary for using a specific service or fulfilling a specific agreement or contract with the user;
3.3.3. Such provision occurs within a sale or other transfer of business (in whole or in part), and all obligations under this Policy regarding any personal information that may be obtained by the buyer will be transferred to them;
3.3.4. To ensure recovery of damages for tunservice.ru or third parties in case of violation by the user of the User Agreement for tunservice.ru services (https://tunservice.ru/user-agreement), this Policy, or documents governing specific service use;
3.3.5. Anonymized statistical data obtained from processing user personal information through anonymization may be provided to third parties for conducting research work, performing tasks, or providing services at tunservice.ru's request.
4. Modification and Deletion of Personal Information; Mandatory Data Retention
4.1 The User may change (update, supplement) provided personal information or part thereof at any time by editing their personal data in their profile section within the relevant service.
4.2 The User may also delete provided personal information for a specific account by sending a request to support@tunservice.ru.
4.3 The rights provided in clauses 4.1 and 4.2 may be restricted according to legal requirements; in particular, such restrictions may require that tunservice.ru retains modified or deleted information for a period established by law and provides such information to state authorities in accordance with applicable legal procedures.
5. Processing of Personal Information Using Cookies and Counters
5.1. Cookies transmitted by tunservice.ru to the User's devices, as well as vice versa, may be used by tunservice.ru to provide personalized services to the User, for targeted advertising shown to the User, for statistical and research purposes, and for improving tunservice.ru services.
5.2. The User understands that the hardware and software they use to visit websites may have options to block any actions with cookies (for all websites or for specific ones) and to delete previously received cookies.
5.3. tunservice.ru may determine that the provision of a specific service is available only on the condition that the User consents to accept and receive cookies.
5.4. The structure, content, and technical parameters of any cookie are determined by tunservice.ru and may change without prior notice to the User.
5.5. Counters placed by tunservice.ru within its services may be used to analyze the User's cookies, collect and process statistical information about the use of services, as well as ensure the overall performance of services and their specific functions. The technical parameters of the counters' operation are determined by tunservice.ru and may change without prior notice to the User.
6. Measures for Protecting User Personal Information
6.1. tunservice.ru provides necessary and sufficient organizational and technical measures to protect user personal information from unauthorized or accidental access, deletion, alteration, blocking, copying, distribution, as well as from illegal actions by third parties.
6.2. Your personal information is stored in a secure network and is accessible only to a limited number of individuals who have special access rights to such systems and are obligated to maintain the confidentiality of the information. Additionally, all sensitive information you provide is encrypted using Secure Socket Layer (SSL) technology.
6.3. All transactions are processed through a gateway provider and are not stored or processed on our servers. An external payment gateway compliant with PCI standards processes all credit card transactions. We do not store credit card information.
6.4. We implement various security measures when a user places an order, enters, submits, or receives their information to ensure the security of your personal information.
By using the services of tunservice.ru, the User expresses their unconditional consent to this Policy and the conditions for processing personal information contained herein; if the User does not agree with these terms, they should not use the Services.
1. Processing of Personal Information of Users by tunservice.ru
1.1. According to this Policy, "User Personal Information" means:
1.1.1. Personal information provided by the User during registration (creating an account) or in the process of using the Services, including personal data of the User. Information necessary for providing Services is marked accordingly. Other information will be provided by the User at their discretion.
1.1.2. Data automatically transmitted by software installed on the User's device to tunservice.ru Services during their use, including but not limited to IP address, cookie data, browser data (or any other software used to access the Services), technical characteristics of the User's hardware and software, date and time of access to the Services, URL of the requested page, and other similar information.
1.1.3. Other information about the User necessary for processing in accordance with the terms and rules governing the use of specific tunservice.ru services.
1.2. This Policy applies only to information that needs to be processed during the use of tunservice.ru services. tunservice.ru does not control and is not responsible for the processing of information by third-party websites that the User may access via hyperlinks available on tunservice.ru websites.
1.3. tunservice.ru does not verify personal information provided by the User and cannot determine their legal capacity. However, tunservice.ru assumes that the User provides accurate and sufficient personal information and updates it. The consequences of providing false or insufficient information are defined in the User Agreement for tunservice.ru services (https://tunservice.ru/user-agreement).
2. Purpose of Processing User Personal Information
2.1. tunservice.ru collects and stores only personal information necessary for providing services (or fulfilling agreements and contracts with the User), except in cases where such information must be retained by law for a period established by law.
2.2. tunservice.ru will process User Personal Information for the following purposes:
2.2.1. Identifying the party using the services or party to an agreement or contract with tunservice.ru;
2.2.2. Providing personalized services to the User and fulfilling agreements and contracts;
2.2.3. Communicating with the User, sending notifications, requests, and information related to tunservice.ru services and fulfilling agreements and contracts, as well as processing requests and applications from the User;
2.2.4. Improving service quality, user convenience, developing new services;
2.2.5. Sending advertisements;
2.2.6. Conducting statistical and other types of research and analysis based on anonymized data.
3. Conditions for Processing User Personal Information and Providing it to Third Parties
3.1. tunservice.ru will store user personal information in accordance with internal rules for specific services.
3.2. The confidentiality of user personal information will be maintained.
3.3. tunservice.ru has the right to provide user personal information to third parties under the following conditions:
3.3.1. The User has expressed consent for such actions;
3.3.2. Such provision is necessary for using a specific service or fulfilling a specific agreement or contract with the user;
3.3.3. Such provision occurs within a sale or other transfer of business (in whole or in part), and all obligations under this Policy regarding any personal information that may be obtained by the buyer will be transferred to them;
3.3.4. To ensure recovery of damages for tunservice.ru or third parties in case of violation by the user of the User Agreement for tunservice.ru services (https://tunservice.ru/user-agreement), this Policy, or documents governing specific service use;
3.3.5. Anonymized statistical data obtained from processing user personal information through anonymization may be provided to third parties for conducting research work, performing tasks, or providing services at tunservice.ru's request.
4. Modification and Deletion of Personal Information; Mandatory Data Retention
4.1 The User may change (update, supplement) provided personal information or part thereof at any time by editing their personal data in their profile section within the relevant service.
4.2 The User may also delete provided personal information for a specific account by sending a request to support@tunservice.ru.
4.3 The rights provided in clauses 4.1 and 4.2 may be restricted according to legal requirements; in particular, such restrictions may require that tunservice.ru retains modified or deleted information for a period established by law and provides such information to state authorities in accordance with applicable legal procedures.
5. Processing of Personal Information Using Cookies and Counters
5.1. Cookies transmitted by tunservice.ru to the User's devices, as well as vice versa, may be used by tunservice.ru to provide personalized services to the User, for targeted advertising shown to the User, for statistical and research purposes, and for improving tunservice.ru services.
5.2. The User understands that the hardware and software they use to visit websites may have options to block any actions with cookies (for all websites or for specific ones) and to delete previously received cookies.
5.3. tunservice.ru may determine that the provision of a specific service is available only on the condition that the User consents to accept and receive cookies.
5.4. The structure, content, and technical parameters of any cookie are determined by tunservice.ru and may change without prior notice to the User.
5.5. Counters placed by tunservice.ru within its services may be used to analyze the User's cookies, collect and process statistical information about the use of services, as well as ensure the overall performance of services and their specific functions. The technical parameters of the counters' operation are determined by tunservice.ru and may change without prior notice to the User.
6. Measures for Protecting User Personal Information
6.1. tunservice.ru provides necessary and sufficient organizational and technical measures to protect user personal information from unauthorized or accidental access, deletion, alteration, blocking, copying, distribution, as well as from illegal actions by third parties.
6.2. Your personal information is stored in a secure network and is accessible only to a limited number of individuals who have special access rights to such systems and are obligated to maintain the confidentiality of the information. Additionally, all sensitive information you provide is encrypted using Secure Socket Layer (SSL) technology.
6.3. All transactions are processed through a gateway provider and are not stored or processed on our servers. An external payment gateway compliant with PCI standards processes all credit card transactions. We do not store credit card information.
6.4. We implement various security measures when a user places an order, enters, submits, or receives their information to ensure the security of your personal information.
